499 com FAQ

Cricket betting odds, mobile banking deposits, welcome bonus wagering terms, and live casino games — everything you want to know, all on one page.

20+ Questions Answered 24/7 Support SSL Secured 21+

This page gives detailed answers to the most frequently asked questions from Bangladeshi players about 499 com. How to read decimal odds in cricket betting, the correct way to deposit via bKash or Nagad, how to complete the 150% welcome bonus wagering, and the rules of Baccarat and Teen Patti — reading the answers arranged in these four sections will make it much easier to use the full platform, including Slots and 499 Casino.

Betting

Cricket Betting

From reading odds to placing live match bets — everything you need to know about cricket betting.

Decimal odds are the simplest odds format. Say Team A's odds are 1.80 — that means if you bet ৳500 and Team A wins, you get back ৳900 in total (৳400 profit + ৳500 original stake). 499 com shows decimal odds by default. An example: on the cricket betting page, if Team A is 1.80 and Team B is 2.00, a ৳500 bet on Team B returns ৳1,000 if it wins (৳500 profit), and you lose ৳500 if it loses.

Live in-play betting lets you place bets in real time while a match is going on. Odds change after every ball — they shift quickly when a wicket falls or a big shot is played. The 499 com live betting dashboard shows the score, over count, and current run rate all at once. A good internet connection is important for in-play betting, as odds can change within seconds.

In an accumulator or multi-bet, you multiply the odds of all your selections together. Example: if three matches have decimal odds of 1.40, 1.50, and 1.90, the combined odds = 1.40 × 1.50 × 1.90 = 3.99 (approximately). A ৳100 bet returns ৳399 if all three win. If even one selection loses, the entire ৳100 stake is lost — that is the risk of a multi-bet.

On 499 com, BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches offer markets including match winner, top batter, top bowler, over/under runs, and first wicket method. Handicap markets are also available, where one team is given a run advantage or disadvantage to determine the result.

Match winner is the most familiar market among Bangladeshi players — in limited-overs cricket there is no tie or draw, so there are only two options. After that, popular markets are over/under (whether a set number of runs will be scored), toss winner, powerplay runs, and man of the match. On 499 com, these markets are arranged in separate tabs for each live match.
Payment

How to Deposit

Deposit rules for all mobile banking methods — bKash, Nagad, Rocket, and Upay.

The minimum deposit on 499 com is ৳100 for every payment method. Whether you use bKash, Nagad, Rocket, or Upay, the minimum is the same. So you can top up your account and start playing even on a small budget. For withdrawals, however, the minimum amount is ৳500.

Log in to your 499 com account, go to the deposit option, and select Nagad. Enter the amount (minimum ৳100) and send the money to the Nagad number shown. After sending, copy the transaction ID and enter it in the deposit form. Your balance is usually credited within a few minutes.

First wait 5–10 minutes, as mobile banking networks can sometimes have a slight delay. If the balance still has not appeared, contact 499 com's 24/7 live chat and provide your bKash/Nagad transaction ID, amount, and time. The support team will verify and resolve it quickly. It is always a good idea to keep a screenshot of the transaction.

499 com itself does not charge any extra fee on deposits. However, your mobile banking app (bKash, Nagad, Rocket, or Upay) may apply its own transaction charges according to its own rules. Check the relevant service's app or website to find out about those fees.
Bonus

Welcome Bonus

How to claim the 150% first-deposit bonus and full details of the wagering terms.

The wagering requirement for the 499 com welcome bonus is 10 times the bonus amount. This means you must wager that amount 10 times before you can withdraw the bonus funds. Example: if you deposit ৳1,000 you receive a ৳1,500 bonus, giving you a balance of ৳2,500, and your wagering target will be ৳1,500 × 10 = ৳15,000. Once ৳15,000 has been wagered, your bonus winnings can be withdrawn.

No, the welcome bonus can only be received once per player — with the first deposit. 499 com offers it as a one-time offer per account. Attempting to claim it by creating multiple accounts risks having those accounts cancelled, as only one account per person is permitted.

When making your first deposit after opening a new account, make sure the bonus option is enabled. If you deposit ৳100 or more, 499 com will automatically add a 150% bonus, up to a maximum of ৳20,000. For example, depositing ৳26,800 gives you a ৳20,000 bonus, bringing your total balance to ৳46,800, with a wagering target of ৳20,000 × 10 = ৳2,00,000.

There may be an option to cancel the bonus before it becomes active, but once it has been added to your balance and wagering has begun, it is generally not possible to separate the bonus. To find the full terms on cancelling a bonus, read the 499 com terms and conditions page or ask via live chat.

Most slot games count fully towards meeting the wagering requirement. Slots on 499 com such as Fortune Tiger (PG Soft) or Gates of Olympus (Pragmatic Play) can help complete wagering faster. However, the contribution rate for live casino and sports betting may differ. For the exact list, check the detailed bonus terms or contact the support team.
Casino

Casino and Table Games

Rules and tips for Baccarat, Teen Patti, Roulette, and live dealer games.

In Baccarat, there are two sides — Player and Banker — and the side whose total points are closest to 9 wins. Each card's face value is counted; 10, J, Q, K = 0 and Ace = 1. If the total of two cards is a two-digit number, only the last digit counts — for example, 7+6=13, so the value is 3. Baccarat tables from Evolution and Pragmatic Play Live are available at 499 Casino on 499 com.

Yes. Teen Patti is a three-card game where you can win with various combinations, starting from the highest-ranking hand (three Aces). In Andar Bahar, one card is placed in the middle and you bet on whether the next card of the same value will fall on the 'Andar' (left) or 'Bahar' (right) side. These games are available through JILI's TeenPatti Joker and Teen Patti 20-20, as well as on Ezugi's tables.

In Roulette, a wheel contains numbers from 0 to 36. You bet on where the ball will stop. The simplest bets are red/black or odd/even (roughly 1:1 return), or straight up on a single number (35:1 return). European Roulette has only one zero (0), making it more favourable than American Roulette. Both live and standard Roulette tables are available on 499 com.

Yes, in live dealer games a dealer operates the game in real time from a professional studio, and you participate in that game via the camera feed. 499 com offers live tables from Evolution, Pragmatic Play Live, SA Gaming, and AE Sexy. You can also chat with the dealer through the chat feature. Compared to standard slots or RNG games, it gives a much more lifelike experience.

Yes, each table has its own set limits. Low-stakes tables typically allow new players to start with smaller bets, while high-roller tables support much larger ones. On 499 com, when you visit the live casino section, the minimum and maximum bet for each table is shown below the table name.

Still have questions? Contact us directly

If you did not find your answer in this FAQ, the 499 com support team is available 24 hours a day, 7 days a week. Assistance is available in both Bengali and English. You can also visit the responsible gaming page for more information.

Live Chat

Click the chat icon at the bottom-right corner of any page on the site. Average response time is a few minutes.

Email Support

For detailed issues, write to us by email. Support address: [email protected]